Privacy Policy
Effective Date: 01.01.2026
At Arms Marketing Limited (operating as ricaraschools.co.uk), we are committed to protecting and respecting your privacy.
This policy explains how we collect, use, and protect your personal data when you visit our website or purchase schoolwear and workwear from us.
1. Who We Are
Arms Marketing Limited is the “Data Controller” of the personal information you provide.
Company Name: Arms Marketing Limited
Registered Office: 3 Arundel Road, Littlehampton, West Sussex, BN17 7BY.
Email: team@ricaraschools.co.uk
Data Protection Contact: Mark Landon The Manager
2. Information We Collect
We collect information to provide the best possible service and fulfill your orders. This includes:
Identity Data: Name, surname, and school affiliation (if applicable).
Contact Data: Billing address, delivery address, email address, and telephone number.
Transaction Data: Details about payments to and from you and details of products you have purchased.
Technical Data: IP address, browser type, and location data when you use our website (via cookies).
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we use your data to:
Process and deliver your order: To manage payments, fees, and charges.
Communicate with you: To send updates about your order status or respond to inquiries.
Legal obligations: To comply with tax and accounting laws (keeping records of sales).
Marketing (Optional): If you opt-in, we may send you emails about school uniform deadlines or new products. You can unsubscribe at any time.
4. Data Retention: How Long We Keep It
We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. By law, we must keep basic information about our customers (including Contact, Identity, and Transaction Data) for six years after they cease being customers for tax purposes.
5. Sharing Your Information
We do not sell your data to third parties. However, we share data with trusted partners to run our business:
Delivery Couriers: To get your uniforms to your door.
Payment Processors: To securely handle your credit/debit card details (we do not store your full card details on our servers).
IT & System Providers: Who help maintain our website and ordering database.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees and contractors who have a business “need to know.”
7. Your Legal Rights
Under the UK GDPR, you have the following rights:
Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to fix any inaccurate information.
Erasure: You can ask us to delete your data (subject to legal retention requirements).
Object/Restrict: You can object to us processing your data for marketing.
To exercise any of these rights, please contact us at team@ricaraschools.co.uk
8. Cookies
Our website uses cookies to improve your browsing experience and remember what is in your shopping basket. You can set your browser to refuse cookies, but some parts of the website may not function properly as a result.
9. Third-Party Links
Our website may include links to third-party websites (such as school websites). Clicking those links may allow third parties to collect data about you. We do not control these websites and are not responsible for their privacy statements.
10. How to Complain
If you have a concern about how we handle your data, please contact us first. If you are not satisfied, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk).